Refund Policy
At SummitlineForex, we strive to deliver high-quality trading education, analysis, tools, and related services. Please read this Refund Policy carefully before purchasing any of our services, as it outlines the terms under which refunds may or may not be granted.
1. General Refund Terms
1.1. Due to the digital and service-based nature of SummitlineForex offerings, all payments are considered final once the service has been activated or access has been provided.
1.2. Results in forex trading depend on multiple factors, including market conditions and user decisions; therefore, we do not guarantee specific outcomes.
2. Non-Refundable Services
2.1. Payments made for subscriptions, memberships, trading signals, educational content, mentorship, or consulting services are non-refundable once delivery has begun.
2.2. Refunds will not be issued for:
* Change of mind after purchase
* Lack of usage or partial usage of services
* Dissatisfaction based on expectations or trading performance
* Failure to follow provided guidelines or strategies
3. Exceptional Circumstances
In rare cases, SummitlineForex may review refund requests under the following conditions:
* Technical Errors: Duplicate charges or payment processing errors caused by our system
* Service Unavailability: If a purchased service could not be delivered at all due to an internal issue.
Approval of any refund under these circumstances is solely at the discretion of SummitlineForex and may be full or partial depending on the situation.
4. Trial or Preview Access
4.1. Any free trial, demo, or preview content offered is intended to allow users to evaluate our services before committing to a paid plan.
4.2. Once the trial period ends and a paid subscription begins, standard non-refund terms apply.
5. Refund Request Process
If you believe your case qualifies for an exceptional review, please submit a request by emailing:
Email: support@summitlineforex.com
Subject: Refund Request – SummitlineForex
Include the following details:
* Full name
* Registered email address
* Order or transaction ID
* Date of purchase
* Clear explanation of the issue
Refund requests are typically reviewed within 10–14 business days, and you will be notified of the decision via email.
6. Service Adjustments
If you experience temporary issues accessing or using our services, SummitlineForex may, at its discretion, offer alternatives such as:
* Service rescheduling
* Subscription adjustments
* Account support assistance
These options do not guarantee a refund.
7. Third-Party Fees
Any third-party platforms, software, or tools associated with SummitlineForex services are governed by their own refund policies. Fees paid to third parties are not refundable through SummitlineForex.
8. Acceptance of Policy
By purchasing or subscribing to SummitlineForex services, you confirm that you have read, understood, and agreed to this Refund Policy.
